Call Us: 318-792-5757
 email kaydurdenusa@aim.com
or write me Kay Durden 
 P.O. Box 18664
Memphis TN 38181 
This update is to inform those buying products through my websites that all sales go through Paypal secure checkout pages. These pages have a green security lock symbol at the top left corner of each page indicating your purchase is secure.  Those wishing to place phone orders may call me at 318 792-5757 or email kaydurdenusa@aim.com. If I am not available leave a message and I will call you back. During the return call an invoice will be created, when your payment is received you may pay using the form of payment you wish. Once your payment has cleared your order will be mailed and you will be emailed tracking information.     




Return Policy of Hats of Distinction by Kay's Art of Millinery 
Sign InView Entries
Contact Us
Returns 
All hats at Kay’s Hat of Distinction and Kay’s Art of Millinery are one of a kind designs, and usually only one is created in that fabric and style. Once that hat is sold it is no longer available to other potential buyers. Therefor we will make every effort to ensure the item you order is to your complete satisfaction to avoid returns.

Since some browsers colors show differently, those having concerns will be mailed swatches of the fabric used on covered hats. We will also verify as best possible your correct head size.  (Use non stretch tape measure and measure the area where a hat would sit on your head. Approximately 2' above the eyes and center back of the head. 

If after receiving your order you are dissatisfied, you must return the unworn item within SEVEN (7} days. When we receive the item your funds will be returned through PayPal minus 10% relisting and shipping and handling fees.

When an order is received, most will be shipped within two business days through US postal priority service. However custom orders may take as little as one week and as much as two weeks from time order is placed and delivery time.

  Thank you for visiting Kay’s Hats of Distinction and we look forward to your business. If you have other questions or comments do not hesitate to contact me. 
.