Call Us: 318-792-5757
 email kaydurdenusa@aim.com
or write me Kay Durden 
 P.O. Box 18664
Memphis TN 38181 
Today is July 25, 2017. This update is to inform those buying products through my websites that all sales go through Paypal secure checkout pages. These pages have a green security lock symbol at the top left corner of each page indicating your   purchase is secure.  Those not wishing to use this format may also call me at 318 792-5757, or email me kaydurdenusa@aim.com to place orders. 

If I am not available, please leave a message and I will call you back at my earliest convenience. During the return call I will create and email and e-mail you an invoice. When received you may pay using whatever form of payment you wish, once your payment has cleared your order will be mailed. As with all my orders you will also be emailed tracking information.     

I am still offering a limited number of hat making classes until the end of August 2017. Anyone interested in bridal parties, redesigning hats, or creating fascinators are invited to join me Sunday afternoons 2-7:00 PM at the EpiCenter in the Cooper Young area. Those planning to attend must RSVP by e-mailing me using the link below.


Return Policy of Hats of Distinction by Kay's Art of Millinery 
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Returns 
All hats at Kay’s Hat of Distinction and Kay’s Art of Millinery are one of a kind designs, and usually only one is created in that fabric and style. Once that hat is sold it is no longer available to other potential buyers. Therefor we will make every effort to ensure the item you order is to your complete satisfaction to avoid returns.

Since some browsers colors show differently, those having concerns will be mailed swatches of the fabric used on covered hats. We will also verify as best possible your correct head size.  (Use non stretch tape measure and measure the area where a hat would sit on your head. Approximately 2' above the eyes and center back of the head. 

If after receiving your order you are dissatisfied, you must return the unworn item within SEVEN (7} days. When we receive the item your funds will be returned through PayPal minus 10% relisting and shipping and handling fees.

When an order is received, most will be shipped within two business days through US postal priority service. However custom orders may take as little as one week and as much as two weeks from time order is placed and delivery time.

  Thank you for visiting Kay’s Hats of Distinction and we look forward to your business. If you have other questions or comments do not hesitate to contact me. 
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